FAQ

Our grooming session  depend on dog's size ,coat condition and hair length .Also depends on  style preferences and behavior .

Our normal grooming sessions range from 60 to 90 mins  and up to 3 hours in some extreme cases such as overgrown hair,  tick coats   or severely matted dogs .

Our first time clients , we require that owners be present at the time of the appointment so we can discuss about grooming instructions and preferences  as well to meet who will be grooming your pup.

After the first time ,we do offer services to absent owners but we will require access to your home  and we will come at your appointment time  and clients can pay via EFT or leaves an approved form of payment .

We have found throughout experience that when owners are present during grooming session tends to be distracting and even dangerous in some cases due to excitement .

Pets generally behave better when is only groomers -pet in our mobile salon.

NOPE ! Our Grooming van is completely self-contained and fully equipped to pamper your pooch in any season of the year .

We rarely need to plug to our clients homes if our generator fails , but we will tell you ahead of time if that occurs .

We understand things happen ,however we require a 48 hours cancellation notice in case of an appointment cant be keep .

More advance notice is greatly appreciated it .

Failure to cancel  48 hours prior an appointment may result in a cancellation fee of $50 that must be paid before your next grooming appointment .

Although we love Golden  Retrievers,  Rottweilers,  Labradors, Siberian Huskies   etc. Unfortunately we are unable to groom large  breeds  dogs  due to health related issues .